Return / Exchange Policy

Returns

All apparel, shoes and accessories are subject to a Seven (7) day return policy upon delivery. Merchandise must be unworn, with tickets attached, and accompanied by the original packing list/invoice. Items will be returned for a refund or replacement, less shipping charges.

Shipping charges are not refundable for any purchases. We do NOT refund the cost of shipping only the purchase price of the item.Embroidered, Hemmed, Customized or Altered items to your specifications are NOT RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Damaged Items

All merchandise must be inspected immediately. Damage Claims must be made within 4 days of delivery. If you think you have a damaged claim please contact us at Service@AtcUniforms.com or call us at 1-800-9380-0303. A customer service representative will be glad to help you return the items for a replacement.The original packing slip must be included with your returned damaged merchandise.

Return Authrizaion Required

Before you return or exchange any item for any reason, you must first contact us for a Return Authorization number (RA) and shipping instructions. A return Authorization number (RA) is required for all returns or exchanges,

We highly recommend that you return your merchandise via common carrier (UPS, DHL, etc) that will provide you a tracking number. Items sent, but not received by Alpine Trading Co., will NOT receive credit as an accepted return. Items received without a Return Authorization Number (RA) will be refused and sent back to you.

Send Returns to:
Alpine Trading Company Inc. - Returns
RA#.....................
400 Overpeck Ave.
Englewood, NJ 07631

E-mail Privacy Policy

We have created this e-mail privacy policy to indicate our firm commitment to protecting your privacy and the protection of your information.If you received a mailing from us, (a) you e-mail address has been submitted to us either as someone who has expressly provided this address for the purpose of receiving information in the future ("opt in"), or (b) you have registered this address and have an existing relationship with us. We respect your time and attention by sending minimal correspondence.

Each email sent contains an easy automated way for you to discontinue receiving email from us, or to change your expressed interests. If you wish to do this, just follow the instructions to unsubscribe at the end of every email.

If you have received unsolicited, unwanted email sent from this system or purporting to be sent via this system please forward a copy of that email with your comments to:Abuse@AtcUniforms.com for review.

Protecting your Privacy

We use various encryption methods to protect against the loss, misuse and alteration of information used by our system.

We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is available only to authorized employees managing this information for the purposes of contacting you or sending you emails based on your expressed request for information and to contracted service providers for purposes of providing services relating to our communications with you.

This policy was created on January 5, 2006.

Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any order to Image First Uniforms by Alpine Trading Company indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Image First Uniforms by Alpine Trading Company. Image First Uniforms by Alpine Trading Company reserves the right to make changes to this site and these terms and conditions at any time.

This site is owned and operated by Image First Uniforms by Alpine Trading Company Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Image First Uniforms by Alpine Trading Company All software used on the site is the sole property of Image First Uniforms by Alpine Trading Company or those supplying the software, Images, logos and text. You may use the content of this site only for the purpose of shopping on this site, placing an order on this site and for Viewing our on line catalog without an obligation to shop. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Image First Uniforms by Alpine Trading Company's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

IMAGEFIRSTUNIFORMS.COM and IMAGEFIRSTUNIFORMS.COM are registered trademarks, All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Alpine Trading Company. All other trademarks or service marks are property of their respective owners. The use of any Image First Uniforms .com and atcuniforms.com trademark or service mark without Image First Uniforms by Alpine Trading Company's express written consent is strictly prohibited.

All Customized items such as nametags, special orders, uniforms with tailoring, alterations, etc. that are made to customers specifications cannot be returned or exchanged (unless defective) if customized to your specifications. All sales are considered final. Under this condition, merchandise is not returnable unless defective. Please feel free to contact customer service with any questions regarding these services.

Note: In order to maintain the Image First Uniforms high standard of quality, Image First Uniforms by Alpine Trading Company reserves the right to modify products, change materials and change prices without notice. Images shown on catalog and website are for illustrative purposes only and do not imply an endorsement.
web sites and the materials therein are provided "as is". Warranties are applicable only where specifically indicated. Image First Uniforms by Alpine Trading Company sites, their operations, contents, information, materials. You agree that Image First Uniforms by Alpine Trading Company its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Image First Uniforms by Alpine Trading Company. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Image First Uniforms by Alpine Trading Company shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Image First Uniforms by Alpine Trading Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Image First Uniforms by Alpine Trading Company shall within reasonable time issue a credit to your credit card account in the amount of the charge.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Image First Uniforms by Alpine Trading Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. Image First Uniforms by Alpine Trading Company reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Image First Uniforms by Alpine Trading Company shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of New Jersey. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

All requests for service and support should be made directly to our Customer Service department at (800) 938-0303

You agree that any legal action brought against Image First Uniforms by Alpine Trading Company shall be governed by the laws of the State of New Jersey without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Image First Uniforms by Alpine Trading Company sites shall be an appropriate federal or state court located in the state of New Jersey.